Key Facts and Figures
- Suncorp Bank (Norfina Limited) is an Australian authorised deposit‑taking institution with over 120 years in business, focusing on retail and business banking, including international payments.
Suncorp Bank
Suncorp Bank offers standard telegraphic transfers from Australia to overseas bank accounts, including into Pacific Island countries via correspondent banks, with no Suncorp fee for online transfers but FX markups and intermediary‑bank fees still applying.
Mission Statement
Suncorp Bank's broader purpose is to help customers manage, protect and grow their financial wellbeing; overseas transfers are presented as part of its standard transactional [...]
Suncorp Bank’s broader purpose is to help customers manage, protect and grow their financial wellbeing; overseas transfers are presented as part of its standard transactional services rather than a separate remittance brand.
Core Services
International payments are provided as telegraphic transfers that customers can initiate either online via internet banking (using the “Global Payments”/overseas transfer function) or in‑branch, in [...]
International payments are provided as telegraphic transfers that customers can initiate either online via internet banking (using the “Global Payments”/overseas transfer function) or in‑branch, in a range of foreign currencies.
Countries Covered
Suncorp can send to bank accounts “across the Pacific region,” meaning customers in Australia can pay to Pacific Island banks (for example in Fiji, Samoa, [...]
Suncorp can send to bank accounts “across the Pacific region,” meaning customers in Australia can pay to Pacific Island banks (for example in Fiji, Samoa, Tonga and others) wherever correspondent‑banking arrangements exist.
Fees and FX Rates
Suncorp’s schedule shows: International transfer via internet banking: no Suncorp transfer fee. International transfer via branch: AUD 30. Receiving an inbound telegraphic transfer into a Suncorp account: no [...]
Suncorp’s schedule shows:
- International transfer via internet banking: no Suncorp transfer fee.
- International transfer via branch: AUD 30.
- Receiving an inbound telegraphic transfer into a Suncorp account: no Suncorp fee.
Independent reviews explain that total cost still includes:
- An exchange‑rate markup, often several percent above the mid‑market rate, and
- Third‑party charges from intermediary and receiving banks, which can reduce the final amount credited in Pacific countries and may not be known in advance.
Q and A Selection
Q: How to send money overseas with Suncorp? A: Customers log in to internet banking, select the international/overseas payment option, enter recipient bank details (name, [...]
Q: How to send money overseas with Suncorp?
A: Customers log in to internet banking, select the international/overseas payment option, enter recipient bank details (name, address, SWIFT, account/IBAN), amount and currency, and authorise the payment; alternatively, they can visit a branch and complete a telegraphic transfer form.
Q: How long does a transfer to the Pacific take?
A: Suncorp indicates that international transfers “generally take 2–5 business days” provided there are no delays at recipient or intermediary banks, which is consistent with SWIFT‑based transfers into Pacific Island banking systems.
Q: Are there limits?
A: Public guidance and explainer videos mention online limits such as AUD 50,000 per day via internet banking (with higher amounts or negotiated rates available in‑branch), while branch transfers have no fixed online cap.
User Testimonaials
Reviews and guides describe Suncorp’s international transfers as straightforward for existing customers, especially as there is no Suncorp fee for online transfers, but they highlight [...]
- Reviews and guides describe Suncorp’s international transfers as straightforward for existing customers, especially as there is no Suncorp fee for online transfers, but they highlight that FX markups and unseen intermediary fees can make it less competitive than specialist remitters overall.
- Users who prioritise cost often compare Suncorp with low‑cost IMT providers using fee‑comparison tools, while customers focused on convenience may continue to use Suncorp for one‑off or occasional Pacific payments.
Compliance and Legal Info
Suncorp Bank (Norfina Limited) holds Australian Financial Services Licence (AFSL) number 229882 and Australian Credit Licence number 229882, with ABN 66 010 831 722. These licences under the Corporations [...]
- Suncorp Bank (Norfina Limited) holds Australian Financial Services Licence (AFSL) number 229882 and Australian Credit Licence number 229882, with ABN 66 010 831 722.
- These licences under the Corporations Act authorise Suncorp Bank to provide financial services including foreign‑exchange and payment products; international money transfers are delivered under this banking and AFSL framework rather than a separate remittance‑only licence. For compliance, Suncorp’s IMT activity is typically cited as: “Suncorp Bank (Norfina Limited) ABN 66 010 831 722, AFSL and Australian Credit Licence 229882.”