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Ria Money Transfer

Ria is one of the largest global money transfer brands, and it has a significant though mostly partner‑based presence in Pacific Island corridors such as Fiji and Samoa.

Key Facts and Figures

  • Ria operates in over 190 countries and territories with more than 600,000 payout locations worldwide, including agents across Australia and New Zealand that serve Pacific routes.
  • In the Pacific context, Ria is accessible through hundreds of agents in Australia and New Zealand and via mobile‑money and retail partners such as Digicel’s MyCash wallet in Fiji.
Mission Statement

Mission Statement

Ria states that its mission is to provide secure, convenient and efficient money transfer services that help people support their families worldwide, bridging digital and [...]
  • Ria states that its mission is to provide secure, convenient and efficient money transfer services that help people support their families worldwide, bridging digital and physical channels.
  • In its Pacific partnerships (for example with Digicel Fiji), Ria frames its role as enhancing financial inclusion by enabling instant digital access to remittances via mobile wallets as well as traditional cash pickup.
Core Services

Core Services

Senders can initiate transfers online or via the Ria app using bank transfers, debit or credit cards, or in cash at physical agent locations; recipients [...]
  • Senders can initiate transfers online or via the Ria app using bank transfers, debit or credit cards, or in cash at physical agent locations; recipients can receive funds as cash pickup, bank deposits or mobile‑wallet credits depending on the country.
  • In Fiji, Ria now supports direct transfers into Digicel’s MyCash mobile wallet as well as cash pickup at Digicel Fiji retail outlets, giving recipients immediate access to funds for payments and purchases.
Countries Covered

Countries Covered

Ria offers IMT services from Australia and New Zealand to Fiji, Kiribati, Papua New Guinea, Samoa, Solomon Islands, Tonga, Tuvalu and Vanuatu, either through bank [...]
  • Ria offers IMT services from Australia and New Zealand to Fiji, Kiribati, Papua New Guinea, Samoa, Solomon Islands, Tonga, Tuvalu and Vanuatu, either through bank deposits or cash pickup.
  • Ria’s broader Asia‑Pacific expansion also strengthens corridors into Pacific‑adjacent hubs (such as Australia and some Asian countries), which are common origination points for remittances into Pacific Island states.
Fees and FX Rates

Fees and FX Rates

Ria uses a variable fee structure: online payments funded by bank transfer are usually cheaper than those funded by card or cash, and fees also [...]
  • Ria uses a variable fee structure: online payments funded by bank transfer are usually cheaper than those funded by card or cash, and fees also vary by destination and payout method; typical online fees can be a few AUD/NZD per transfer, while agents may charge more.
  • Ria often offers competitive total costs compared with traditional banks—especially for cash pickup—though FX margins still apply and may be higher than those of some low‑cost fintechs.
Q and A Selection

Q and A Selection

Q: How do you send money from Australia or New Zealand to the Pacific with Ria? A: Customers register online or in the app, choose [...]

Q: How do you send money from Australia or New Zealand to the Pacific with Ria?

A: Customers register online or in the app, choose the destination country (for example Fiji or Samoa), pick payout method (cash pickup, bank deposit, mobile wallet), enter recipient details, select funding method and confirm the rate and fee before sending.

Q: How fast are Ria transfers to the Pacific?

A: Cash‑pickup and wallet transfers are commonly delivered within minutes to a few hours, while bank‑account transfers can take from same day up to several business days depending on the receiving bank and corridor.

Q: What are the main limits?

A: Daily limits depend on the sending country and verification level; for example, Ria lists online limits such as up to about 20,000 AUD per day from Australia, with similar tiered limits elsewhere.

User Testimonaials

User Testimonaials

Reviews from New Zealand and Australian users describe Ria as easy to use and generally cheaper than using banks, but note occasional issues such as [...]
  • Reviews from New Zealand and Australian users describe Ria as easy to use and generally cheaper than using banks, but note occasional issues such as transfer delays when additional verification is required and FX rates that are not as sharp as some specialist fintech competitors.
  • Pacific‑focused commentary from partners like Digicel highlights positive user reactions to instant wallet credits and the convenience of accessing remittances via mobile phones rather than travelling to cash agents.
Compliance and Legal Info

Compliance and Legal Info

Ria operates as Ria Financial Services Australia Pty Ltd, which is an Australian private company having Australian Business Number (ABN): 43 114 423 782.​ Ria’s Australian [...]
  • Ria operates as Ria Financial Services Australia Pty Ltd, which is an Australian private company having Australian Business Number (ABN): 43 114 423 782.​
  • Ria’s Australian terms and conditions state that this company “is licensed for the provision of money transfer services and trades under the name Ria Money Transfer,” but they do not list a separate public AFSL or remittance‑specific licence ID within the text that can be quoted as a short “licence number.”
  • Ria provides services in New Zealand through a locally incorporated and registered entity, but publicly available customer‑facing material does not give a concise, IMT‑style licence number equivalent to Australia’s ABN/AFSL format.
  • New Zealand regulators identify institutions via company numbers and Financial Service Provider (FSP) registration numbers; those exact identifiers for Ria’s NZ entity need to be retrieved from the official company and FSP registers or requested from Ria, as they are not clearly spelled out in the consumer disclosures reviewed.
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