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KlickEx Pacific

KlickEx Pacific is a New‑Zealand–based fintech and remittance network focused on low‑cost, fast payments between Australia/New Zealand and multiple Pacific Island countries.

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Key Facts and Figures

  • KlickEx has operated in Pacific remittances for roughly two decades, positioning itself as a locally founded IMT service for low‑value transfers from migrants to families at home.​
  • Its platform supports cross‑border payments and mobile top‑ups across at least nine Pacific nations and has reported material increases in user numbers and transaction completion rates after recent platform upgrades.
Mission Statement

Mission Statement

KlickEx Pacific states that its goal is to make sending money to Pacific Island families “easy, fast and affordable,” emphasising small‑value, frequent remittances.​ The group [...]
  • KlickEx Pacific states that its goal is to make sending money to Pacific Island families “easy, fast and affordable,” emphasising small‑value, frequent remittances.​
  • The group also presents itself as critical payments infrastructure for the region, aiming to lower costs and improve access to digital financial services for underserved Pacific communities.
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Core Services

Core Services

Consumer services include online money transfers from Australia and New Zealand, mobile‑wallet and bank‑account payouts, and mobile‑airtime top‑ups.​ At infrastructure level, KlickEx provides a real‑time [...]
  • Consumer services include online money transfers from Australia and New Zealand, mobile‑wallet and bank‑account payouts, and mobile‑airtime top‑ups.​
  • At infrastructure level, KlickEx provides a real‑time FX and settlement engine that connects to partners such as Digicel, Vodafone, GCASH and others, processing very small payments with transparent fees and real‑time balances.
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Countries Covered

Countries Covered

KlickEx highlights service to Tonga, Samoa, Fiji, Vanuatu, Papua New Guinea and Cook Islands, and also supports Philippines, Solomon Islands, Vietnam, Indonesia, Malaysia and Thailand [...]
  • KlickEx highlights service to Tonga, Samoa, Fiji, Vanuatu, Papua New Guinea and Cook Islands, and also supports Philippines, Solomon Islands, Vietnam, Indonesia, Malaysia and Thailand through wallet partners.​
  • Transfers originate mainly from Australia (AUD) and New Zealand (NZD), with the platform enabling payments into mobile wallets and agents across these Pacific and Asian destinations.
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Fees and FX Rates

Fees and FX Rates

KlickEx uses a priority‑based pricing model: customers can choose higher‑priority, faster transfers at a weaker rate or lower‑priority transfers (taking up to several days) at [...]
  • KlickEx uses a priority‑based pricing model: customers can choose higher‑priority, faster transfers at a weaker rate or lower‑priority transfers (taking up to several days) at more favourable FX rates.​
  • Marketing material stresses “low fees” and “competitive exchange rates,” leveraging its own network to reduce spreads and correspondent‑bank costs, though exact margins vary by corridor and speed option.
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Q and A Selection

Q and A Selection

Q: How do customers send money? A: Users sign up with KlickEx or a partner, verify identity, load funds via card, bank transfer, POLi, PayID [...]

Q: How do customers send money?

A: Users sign up with KlickEx or a partner, verify identity, load funds via card, bank transfer, POLi, PayID or similar, then choose recipient country, payout channel (wallet, bank, agent) and priority.​

Q: What payout options exist in the Pacific?

A: Recipients can receive funds to Digicel MyCash, Vodafone wallets (m‑Tala, M‑PAiSA, e‑Moni), other local wallets, or in some cases as bank credits or via partner agents such as SPBD and Our Telekom.​

Q: How long do transfers take?

A: Many wallet and partner payouts are near‑instant or within minutes once funded, while low‑priority bank‑linked transfers may take several days in exchange for better FX.

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User Testimonaials

User Testimonaials

Corporate and social‑media profiles describe KlickEx as “one of the region’s most loved” money‑transfer services, with Pacific users citing ease of use, speed and community‑focused [...]
  • Corporate and social‑media profiles describe KlickEx as “one of the region’s most loved” money‑transfer services, with Pacific users citing ease of use, speed and community‑focused support.​
  • Case studies of its redesigned platform report improved mobile engagement and a transfer‑completion rate above 50%, suggesting positive user experience for the new interface.
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Compliance and Legal Info

Compliance and Legal Info

KlickEx holds central‑bank licences to conduct foreign‑exchange and money‑transfer business in Tonga and Samoa, and is described as prudentially supervised for money‑exchange activities in those [...]
  • KlickEx holds central‑bank licences to conduct foreign‑exchange and money‑transfer business in Tonga and Samoa, and is described as prudentially supervised for money‑exchange activities in those jurisdictions.​
  • In Australia, services are provided through Nomu Pay Australia Pty Limited trading as KlickEx Pacific, which is registered with ABN 82 657 967 729 and an associated financial‑services provider reference, while in New Zealand KlickEx Pacific Limited operates as a registered financial‑services provider; public summaries, however, do not give a single short IMT licence number, so compliance work normally cites these legal entities and registrations rather than a dedicated licence ID.
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