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KlickEx

KlickEx is a New‑Zealand–based fintech and remittance network focused on low‑value, fast payments across the Pacific, especially for migrant workers and their families.

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Key Facts and Figures

  • KlickEx operates both as a retail remittance provider and as an underlying payment/FX platform used by banks, mobile‑money schemes and agents across the Pacific Islands.​
  • It has served Pacific corridors for more than a decade and promotes itself as one of the region’s most widely used locally founded IMT services for low‑value transfers.
Mission Statement

Mission Statement

KlickEx states that its goal is to make sending money to Pacific Island families “easy, fast and affordable,” with a focus on low fees and [...]
  • KlickEx states that its goal is to make sending money to Pacific Island families “easy, fast and affordable,” with a focus on low fees and competitive rates so more value reaches recipients.​
  • The company also positions itself as infrastructure for central banks and financial institutions, aiming to reduce FX spreads and settlement risk in cross‑border Pacific payments.
Core Services

Core Services

Consumer‑facing services include online money transfers from Australia and New Zealand to Pacific countries, mobile‑top‑up, and transfers to mobile wallets and bank accounts.​ At the [...]
  • Consumer‑facing services include online money transfers from Australia and New Zealand to Pacific countries, mobile‑top‑up, and transfers to mobile wallets and bank accounts.​
  • At the infrastructure level, KlickEx provides a real‑time FX clearing and settlement system that can process very small payments (from around NZD 1) in seconds, supporting bank, non‑bank and mobile‑money partners.
Countries Covered

Countries Covered

Retail and agent portals emphasise transfers from Australia and New Zealand to Tonga, Samoa, Fiji, Vanuatu, Papua New Guinea, Cook Islands and Solomon Islands, with [...]
  • Retail and agent portals emphasise transfers from Australia and New Zealand to Tonga, Samoa, Fiji, Vanuatu, Papua New Guinea, Cook Islands and Solomon Islands, with recent expansion into the Philippines and Malaysia and other Asia‑Pacific routes.​
  • The underlying clearing system also supports additional Pacific central‑bank and bank participants beyond the core retail corridors.
Fees and FX Rates

Fees and FX Rates

KlickEx markets “low costs, competitive rates,” explaining that it dynamically prices FX based on priority (speed) and uses its own network to minimise spreads and [...]
  • KlickEx markets “low costs, competitive rates,” explaining that it dynamically prices FX based on priority (speed) and uses its own network to minimise spreads and correspondent charges.​
  • Three priority tiers are advertised:
    • High Priority: fastest (often within 24 hours) with weaker exchange rate.
    • Priority: 1–2 days with better rate.
    • Low Priority: up to about 5 days with significantly better FX, useful when speed is less critical.
Q and A Selection

Q and A Selection

Q: How does a customer send? A: Users sign up with a KlickEx partner, verify identity, load their account via card, bank transfer, POLi, PayID [...]

Q: How does a customer send?

A: Users sign up with a KlickEx partner, verify identity, load their account via card, bank transfer, POLi, PayID or similar, add the recipient’s details and amount, then send; recipients are notified within minutes via SMS or app.​

Q: What payout options exist?

A: Depending on the country, funds can be delivered to bank accounts, mobile wallets (e.g., Digicel and Vodafone customers in Fiji) or collected in cash via partner agents (“MoneySpots”).​

Q: How is safety addressed?

A: KlickEx emphasises that it is prudentially supervised, operates in real time with transaction‑level tracking, and uses central‑bank‑licensed arrangements for FX and settlement in Tonga and Samoa.

User Testimonaials

User Testimonaials

Company and social‑media profiles highlight that Pacific communities use KlickEx for its combination of low fees and fast delivery, and describe it as “one of [...]
  • Company and social‑media profiles highlight that Pacific communities use KlickEx for its combination of low fees and fast delivery, and describe it as “one of the region’s most loved” locally founded IMT services, though these are largely marketing‑driven claims rather than independent review datasets.​
  • External commentary notes its role in lowering costs and improving access for low‑value Pacific remittances, particularly for migrants in Australia and New Zealand.
Compliance and Legal Info

Compliance and Legal Info

The services are provided by Nomu Pay Australia Pty Limited, trading as KlickEx Pacific (ABN: 82 657 967 729 and Registration / reference number: FSP585928). It [...]
  • The services are provided by Nomu Pay Australia Pty Limited, trading as KlickEx Pacific (ABN: 82 657 967 729 and Registration / reference number: FSP585928). It is also described as being authorised and regulated for remittance services under Australia’s anti‑money‑laundering regime.
  • In New Zealand the services are provided by KlickEx Pacific Limited, a company incorporated in New Zealand, as the service provider.
  • KlickEx holds central‑bank licences to conduct foreign‑exchange and money‑transfer business in at least Tonga and Samoa and is described as “licensed and prudentially supervised” for international bank transfers and payments.​
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