Key Facts and Figures
- Kiwibank Limited is a New Zealand‑owned bank incorporated in 2001 and operates nationwide through branches and digital channels.
Kiwibank
Kiwibank provides standard bank‑to‑bank international money transfers from New Zealand to a wide range of countries, including key Pacific destinations served via correspondent banks, with flat transfer fees and FX margins similar to other major NZ banks.
Mission Statement
Kiwibank’s broader mission is to provide New Zealanders with locally owned, customer‑focused banking; its international‑payments information frames IMTs as a secure way to “send money [...]
- Kiwibank’s broader mission is to provide New Zealanders with locally owned, customer‑focused banking; its international‑payments information frames IMTs as a secure way to “send money overseas” directly from Kiwibank accounts using online channels.
- Guidance emphasises simplicity and security, encouraging customers to use internet banking wherever possible for convenience and lower fees compared with branch‑initiated transfers.
Core Services
Customers can send international money transfers (telegraphic transfers) through internet banking by selecting “Pay & transfer → International services → Make an international money transfer,” [...]
- Customers can send international money transfers (telegraphic transfers) through internet banking by selecting “Pay & transfer → International services → Make an international money transfer,” entering beneficiary and bank SWIFT details, and submitting payment.
- Kiwibank also offers international bank drafts that can be ordered online or in‑branch and mailed to recipients, as well as the ability to receive overseas payments into Kiwibank accounts in foreign currency or NZD.
Countries Covered
Kiwibank’s IMT service can send to most countries reachable via SWIFT; SendMoneyPacific lists Kiwibank among options for transfers from New Zealand to Fiji, Kiribati, Papua [...]
- Kiwibank’s IMT service can send to most countries reachable via SWIFT; SendMoneyPacific lists Kiwibank among options for transfers from New Zealand to Fiji, Kiribati, Papua New Guinea, Samoa, Solomon Islands, Tonga, Tuvalu and Vanuatu, indicating active Pacific coverage through correspondent relationships.
- For some major destinations such as Australia and the UK, Kiwibank offers specific “international direct credit” arrangements without full SWIFT transfers, but for Pacific Island countries transfers usually use standard telegraphic transfers via correspondent banks.
Fees and FX Rates
Kiwibank charges NZD 20 for outgoing transfers via internet banking, NZD 25 via branch or fax, and NZD 12 for incoming international transfers, with additional [...]
- Kiwibank charges NZD 20 for outgoing transfers via internet banking, NZD 25 via branch or fax, and NZD 12 for incoming international transfers, with additional fees possible for amendments, cancellations or investigations.
- Kiwibank applies an FX margin on top of the mid‑market rate when converting currencies; comparisons suggest this spread may add roughly several percentage points to the total cost, making Kiwibank convenient but usually more expensive than low‑cost fintechs on FX, especially for smaller transfers.
Q and A Selection
Q: How long does a Kiwibank IMT to the Pacific take? A: Kiwibank states that international transfers generally take two to five business days depending [...]
Q: How long does a Kiwibank IMT to the Pacific take?
A: Kiwibank states that international transfers generally take two to five business days depending on the destination country, time zones and intermediary‑bank processing; Pacific transfers typically fall within this range.
Q: What information is required?
A: Senders must provide the beneficiary’s full name, physical address, account number or IBAN where applicable, the receiving bank’s name and address, and the SWIFT/BIC code, all entered in the internet‑banking IMT form.
Q: Who pays intermediary fees?
A: Kiwibank warns that correspondent and receiving banks may deduct their own charges, so the beneficiary may receive less than the amount sent even after paying Kiwibank’s own fee.
User Testimonaials
Independent review sites describe Kiwibank’s IMT service as straightforward for existing customers but note that fees and FX margins are higher than some specialist providers; [...]
- Independent review sites describe Kiwibank’s IMT service as straightforward for existing customers but note that fees and FX margins are higher than some specialist providers; Kiwibank tends to be chosen for convenience and trust rather than for lowest possible cost.
- Tutorials and how‑to videos about Kiwibank overseas transfers highlight ease of use within internet banking, suggesting that user experience for the basic process is generally positive when customers understand the required details.
Compliance and Legal Info
Kiwibank Limited under the company number 1135352 and NZBN 9429036917211. Kiwibank Limited is a registered bank in New Zealand supervised by the Reserve Bank of [...]
- Kiwibank Limited under the company number 1135352 and NZBN 9429036917211.
- Kiwibank Limited is a registered bank in New Zealand supervised by the Reserve Bank of New Zealand; its regulatory status is expressed as “registered bank under the Reserve Bank of New Zealand Act 1989” rather than by a short IMT‑specific licence number.