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BNZ

BNZ’s international money transfer (IMT) service is a standard bank‑to‑bank offering from New Zealand into major currencies, including Pacific‑linked transfers. You can also make an international payment in the BNZ app.

Follow the steps in the downloadable guide to make an international payment, without needing to visit a branch.

Click here for more information

Key Facts and Figures

  • Bank of New Zealand (BNZ) is one of New Zealand’s major retail banks and a subsidiary of National Australia Bank, serving over half a million customers across personal, business and institutional segments.​
  • Historically, BNZ has played a central role in New Zealand’s banking sector and has participated in Pacific banking mainly via correspondent arrangements rather than large owned branch networks in Pacific Island countries.
Mission Statement

Mission Statement

BNZ’s overarching purpose is commonly expressed as helping New Zealanders and businesses prosper, with an emphasis on long‑term customer relationships and responsible lending and services; [...]
  • BNZ’s overarching purpose is commonly expressed as helping New Zealanders and businesses prosper, with an emphasis on long‑term customer relationships and responsible lending and services; IMTs sit within this broader commitment rather than having a separate mission.​
  • In practice, BNZ positions its international services, including IMTs, as a way for customers to pay for goods, services, investments and family support overseas in a secure and regulated manner.
Core Services

Core Services

BNZ offers outward international payments from New Zealand‑dollar accounts into overseas bank accounts via SWIFT, initiated through internet banking, mobile banking or branches. Customers can [...]
  • BNZ offers outward international payments from New Zealand‑dollar accounts into overseas bank accounts via SWIFT, initiated through internet banking, mobile banking or branches.
  • Customers can also receive overseas payments into BNZ accounts, with the bank handling currency conversion and applying its foreign‑exchange rates as part of the service.
Countries Covered

Countries Covered

BNZ’s IMT service allows payments to any country supported by its correspondence network; this includes Pacific destinations served by SWIFT‑enabled banks such as Fiji, Samoa, [...]
  • BNZ’s IMT service allows payments to any country supported by its correspondence network; this includes Pacific destinations served by SWIFT‑enabled banks such as Fiji, Samoa, Tonga and others, although BNZ does not market a dedicated “Pacific IMT” product in the way some competitors do.​
  • For more specialised Pacific remittance flows, BNZ customers sometimes use BNZ only to fund transfers that are then executed by specialist remitters, reflecting the broader pattern described in studies of foreign banks in the Pacific.
Fees and FX Rates

Fees and FX Rates

BNZ, like other major New Zealand banks, charges a flat fee for outward IMTs plus an FX margin above the mid‑market rate; exact fee levels [...]
  • BNZ, like other major New Zealand banks, charges a flat fee for outward IMTs plus an FX margin above the mid‑market rate; exact fee levels and margins vary by channel and currency and are listed in BNZ’s current schedule of fees and foreign‑exchange rates rather than in a Pacific‑specific table.
  • Incoming international payments to BNZ accounts may incur receiving fees and additional charges if intermediary banks are involved, which can reduce the final amount received in New Zealand dollars.
Q and A Selection

Q and A Selection

Q: How long do BNZ IMTs to the Pacific take? A: Transfers generally take between one and several business days depending on cut‑off times, time [...]

Q: How long do BNZ IMTs to the Pacific take?

A: Transfers generally take between one and several business days depending on cut‑off times, time zones and the processing speed of intermediaries and receiving Pacific banks.

Q: What information is needed to send?

A: BNZ typically requires the beneficiary’s full name, address, bank name, account number or IBAN (if applicable), and the receiving bank’s SWIFT/BIC code.

Q: Who bears intermediary fees?

A: As with other banks, BNZ warns that overseas and intermediary banks may deduct their own charges from the payment, so the beneficiary may receive less than the amount sent.

User Testimonaials

User Testimonaials

Public user reviews for BNZ tend to focus on overall banking experience—such as customer service, digital channels and loan products—rather than IMTs specifically, but they [...]
  • Public user reviews for BNZ tend to focus on overall banking experience—such as customer service, digital channels and loan products—rather than IMTs specifically, but they reflect a mix of positive comments about reliability and negative ones about fees and responsiveness, similar to other large banks.
  • Independent comparisons of New Zealand international money‑transfer options usually describe BNZ as convenient for existing customers but rarely the cheapest choice on fees and FX when compared with specialist fintech remitters.
Compliance and Legal Info

Compliance and Legal Info

Bank of New Zealand (BNZ) is a registered bank under the Reserve Bank of New Zealand Act 1989, company number 428849, NZBN 9429039342188. BNZ is [...]
  • Bank of New Zealand (BNZ) is a registered bank under the Reserve Bank of New Zealand Act 1989, company number 428849, NZBN 9429039342188.
  • BNZ is a registered bank under New Zealand law and is supervised by the Reserve Bank of New Zealand; this status is usually described in terms of “registered bank under the Reserve Bank of New Zealand Act 1989” rather than a short IMT‑specific licence number.​
  • Public registers do not show a standalone “IMT licence number” for BNZ in the way some non‑bank remitters have separate licence IDs; for compliance purposes, organisations generally cite BNZ’s full legal name, its status as a registered bank in New Zealand, and the relevant company and financial‑service identifiers from official registries.
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