English English

ANZ Bank

ANZ provides bank‑to‑bank international money transfers from Australia and New Zealand to a wide set of Pacific Island countries, with zero ANZ transfer fees for many online payments but with standard FX margins and possible intermediary charges still applying.

Key Facts and Figures

  • ANZ is a major Australia‑ and New Zealand‑headquartered bank that can send local currency or major currencies to over 40 countries, including multiple Pacific destinations.​
  • Since 2020 ANZ has promoted low‑cost remittances to the Pacific, reporting more than 100,000 fee‑free transfers worth over AUD 140 million during one early campaign period.
Mission Statement

Mission Statement

ANZ’s public messaging around Pacific remittances stresses supporting Pacific communities and maintaining affordable financial links for customers with family in the region.​ Communications on the [...]
  • ANZ’s public messaging around Pacific remittances stresses supporting Pacific communities and maintaining affordable financial links for customers with family in the region.​
  • Communications on the fee‑waiver describe the Pacific as “a key part of the ANZ family” and emphasise the goal of helping funds flow to communities affected by economic shocks and disasters.
Core Services

Core Services

ANZ offers international money transfers via internet banking, mobile apps and branches, allowing customers to send funds from Australian or New Zealand ANZ accounts to [...]
  • ANZ offers international money transfers via internet banking, mobile apps and branches, allowing customers to send funds from Australian or New Zealand ANZ accounts to overseas bank accounts.​
  • Related services include foreign‑currency accounts, FX conversion at bank rates, and access to correspondent‑banking networks for cross‑border settlement.
Countries Covered

Countries Covered

ANZ specifies online fee‑waiver coverage (and therefore active IMT corridors) from Australia and New Zealand to Cook Islands, Fiji, French Polynesia (from Australia), Kiribati, New [...]
  • ANZ specifies online fee‑waiver coverage (and therefore active IMT corridors) from Australia and New Zealand to Cook Islands, Fiji, French Polynesia (from Australia), Kiribati, New Caledonia, Papua New Guinea, Samoa, Solomon Islands, Timor‑Leste, Tonga and Vanuatu.​
  • Comparison services that use ANZ data focus on the same core Pacific Island destinations when showing costs for remittances from Australia or New Zealand.
Fees and FX Rates

Fees and FX Rates

ANZ Bank’s fee structure is available at https://www.anz.com.au/personal/travel-international/international-payments/ ANZ has at times fully waived its own IMT transfer fee for online foreign‑currency payments from Australia and [...]
  • ANZ Bank’s fee structure is available at https://www.anz.com.au/personal/travel-international/international-payments/
  • ANZ has at times fully waived its own IMT transfer fee for online foreign‑currency payments from Australia and New Zealand to selected Pacific countries, while still applying its usual FX rates and terms.​
  • Outside specific waivers, public comparisons show ANZ typically charging a flat sending fee (for example around AUD 9 on some routes) plus an exchange‑rate margin above the mid‑market rate, which reduces the amount received compared with specialist providers.
Q and A Selection

Q and A Selection

Q: How long does an ANZ IMT to the Pacific take? A: Transfers are usually processed within about two business days, subject to cut‑off times [...]

Q: How long does an ANZ IMT to the Pacific take?

A: Transfers are usually processed within about two business days, subject to cut‑off times and the speed of correspondent and receiving banks in each Pacific country.​

Q: What channels can be used?

A: Customers can initiate Pacific transfers using ANZ internet banking or mobile apps for lower or waived fees, or via branches where fees are typically higher.​

Q: Who pays other charges?

A: ANZ notes that correspondent banks and receiving banks in Pacific countries may deduct their own processing fees, so the beneficiary may receive less than the amount sent.

User Testimonaials

User Testimonaials

Ratings on review and survey sites typically fall in the “average” range, with users describing ANZ as functional but not clearly better than other big [...]
  • Ratings on review and survey sites typically fall in the “average” range, with users describing ANZ as functional but not clearly better than other big banks.​
  • Individual comments about Pacific branches and transfers highlight both satisfaction with basic access and frustration about delays or the need to use alternative remitters when bank processing is slow.
Compliance and Legal Info

Compliance and Legal Info

Australia and New Zealand Banking Group Limited (ABN 11 005 357 522) holds an Australian Financial Services licence no. 234527. In the United Kingdom, ANZ [...]
  • Australia and New Zealand Banking Group Limited (ABN 11 005 357 522) holds an Australian Financial Services licence no. 234527.
  • In the United Kingdom, ANZ London is authorised and subject to limited regulation by the Prudential Regulation Authority (20 Moorgate, London EC2R 6DA) and subject to regulation by the 1 FCA (12 Endeavour Square, London E20 1JN).
  • ANZBGL’s New York Branch (“ANZ-NYB”) is located at 277 Park Avenue, New York, New York. ANZ-NYB is licensed by the Office of the Comptroller of Currency (“OCC”) as a Foreign Banking Organization, and is qualified as a Financial Holding Company under the Bank Holding Company Act.
  • We are licensed with the Hong Kong Monetary Authority as a bank under the Hong Kong Banking Ordinance (Cap. 155) and is registered with the Securities and Futures Commission under the Hong Kong Securities and Futures Ordinance (Cap. 571) (“SFO”) (CE number: AAL483) to carry on Type 1 (dealing in securities), Type 4 (advising on securities) and Type 6 (advising on corporate finance) regulated activity.
AUD